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Capture the beauty of the wind!

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Ordering Info & Help

Shipping  -   Gift Wrapping  -   Credit Card Orders  -   Back Orders / Out-of-Stock  -   Sales Tax  -   Returns  -   Privacy Policy  -   Documents & Instructions

Shipping:

Free Shipping: There is no charge for shipping within the U.S. when standard shipping is used. Shipping time of three to five days typical, but can take as long as several weeks. Standard shipping is the default method unless Priority Shipping is requested. 

Priority Shipping: Your order can be shipped Priority via USPS or UPS. Your order will receive priority handling and we'll send you an email with a tracking number. Contact us via email or phone to request priority shipping. The actual shipping charges will be added to your order.

Please contact us for orders outside the United States.


Gift Wrapping:

We offer a variety of gift wrapping for any just about occasion:
 gift wrap  gift wrap  gift wrap  gift wrap  gift wrap  gift wrap
When the gift recipient opens their package, they see your choice of gift card, with a message from you, on top of a gift wrapped cover. With the convenient pull ribbon, they just lift the cover to find your gift to them of a beautifully hand crafted, Sunrise Arts wind spinner, ready to hang up and enjoy.

We can also put a message on the outside of the box ( such as; Do not open until Christmas), at you request.

We suggest placing gift orders separately, but if your order does contain both gift wrapped and non-gift wrapped items, the gift wrapped items are shipped separately from non-giftwrapped items.


Credit Card Orders: PayPal pic

We use PayPal as our primary means of payment. But you don't have to have a PayPal account. You can use your MasterCard, Visa, Discover, etc... as a PayPal guest.  Just click on the plain "Check Out" button, not the "Check out with PayPal" button in the shopping cart. Then follow the "Don't have a PayPal account" instructions.


Back Orders / Out-of-Stock Items:

Most orders can be filled from stock on hand. However, occasionally we may not be able to fill an order immediately. If an order can't be filled within 7 days we'll attempt to contact you. If we don't hear from you, we'll hold the order until all items are ready to ship.


Sales Tax:

State sales tax applies only to orders shipped within California. There is no sales tax for shipments outside California.


Returns:

We want you to be 100% satisfied with your purchase. If you'd like to return any part of your order for any reason, we'll issue you a refund for that item or send a replacement if you request it.


Privacy Policy:

We are committed to your privacy. The information you provide to us is used only by Sunrise Arts in fulfilling orders. We do not share or sell customer information, including email addresses, to any third party for any reason.


Documents & Instructions:


Cord replacement instructions for wood wind spinners.
 

Other Questions:

If you have any other questions or comments please contact us.  

Sunrise Arts copyright 2016, all rights reserved.